Contact Information

Call us | email us | send us a letter

Important Customer Service Notice

Customer Service and Tech Support lines are closed July 5th for Independence Day.

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Mail

Acclivity
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866

Email

Customer Service

Email customer service for inquiries on upgrades, product purchases, and non-support related questions.

Technical Support

Customers with a support plan should log in to email Technical Support.

Product suggestions

Send us your ideas on how to improve AccountEdge.

Website suggestions

Email our web team with comments and suggestions on the website.

Partner Programs

Send us your questions about becoming a Certified Consultant.

Retailer's Inquiries

Send us your questions about selling our products and services.

Phone

Customer Service

800.322.6962
9 am - 8 pm ET, Mon - Fri

AccountEdge Support

9 am - 6 pm ET, Mon - Fri

If you are an AccountEdge Support plan member: 800.898.5855

If you are eligible for Introductory Support (first 30 days): 973.586.2325

Unsupported customers can use our Pay-Per-Call line: 800.662.3788 (credit card required) $50 USD for 10 minutes (minimum). $5 USD for each additional minute.

Sales, presales, or trial version questions

800.322.6962
Listen for the appropriate option

You can also request a call back from a Sales Support Specialist

Partner Programs and Retailer's Inquiries

973.586.2200, ext. 5525
9 am - 5 pm ET, Mon - Fri