Acclivity Privacy Policy

Acclivity Values Your Privacy

Acclivity values your privacy and in order to make you feel confident in our ability to protect your privacy, we would like to disclose our policies regarding the collection and use of your personally identifiable information. Acclivity will have access to all data as is necessary to support, service or market to the customer.

What information is collected?

In order to maximize the value of our products and services, Acclivity may ask for personal information either on the phone, in person or on our website. We will not collect any personally identifiable information either on the phone, in person, or on our website without your knowledge.

Product Registration - Acclivity asks you to register each product or service you purchase with relevant personal and business details. Registration ensures that only you - and no unauthorized persons - receives upgrades and special offers.

Who is collecting the information?

When you provide personally identifiable information either on our website, by mail, phone, fax or email, your information is collected and stored by Acclivity.

How will the information be used?

The personally identifiable information Acclivity collects will be used to provide product news and technical support, as well as to make you aware of special offers from time to time.

Who will have access to my information?

Acclivity does not rent or sell your personally identifiable information to any third parties. In order to provide you with offers of interest, however, Acclivity may share only your contact information with third-party partners so that the partner may directly make an offer to you. Contact information may include name, address, phone number, fax number, and/or email address. Any access to your information is limited and Acclivity retains sole ownership of all of your personally identifiable information.

The Artina Group is a third-party vendor that provides sales, support, and product for our Cheques and Forms program, and therefore would also have limited, controlled access to your personally identifiable information.

Acclivity Certified Consultants are independent consultants who have been certified by Acclivity to provide on-site services, training and other consultative services and therefore would also have limited, controlled access to your personally identifiable information for approved sales and marketing initiatives relating specifically to Acclivity products and services.

Werck BV is a Dutch joint venture between Acclivity and madebysofa, responsible for developing, marketing and supporting Checkout Point of Sale for Mac. As such, Werck may have access to your personally identifiable information. Any information collected by Acclivity is subject to the Acclivity Privacy Policy.

How do we protect your information?

We take every precaution to protect our users' information on our website. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software, Secure Sockets Layer (SSL). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only an employee who needs the information to perform a specific function (for example, an accounts clerk or a customer service representative) is granted access to your personally identifiable information.

How do we use cookies?

A cookie is a unique text file that a Web server can send to your browser. These cookies can only be read by the Web server that sent you a cookie. Cookies allow a site to personalize content presented to you to improve your browsing experience. Since cookies are only small text files, they cannot carry viruses. Acclivity may use cookies to personalize pages on our site. Our cookies may be used to remember users after they have registered and to personalize content within our services and support pages. Most browsers by default automatically accept cookies. You can set your browser's preferences to notify you when you receive a cookie and to give you the chance to decline cookies. By declining cookies you may affect your ability to view certain pages, use certain features, and download files on our site.

How do you update or correct your personally identifiable information?

To update or correct your information you can call Customer Care at 800.322.6962 or log in to your account.

How do you communicate your contact preferences?

To opt-out of communications regarding any special offers by Acclivity or third-parties, you can call Customer Care at 800.322.6962. You are not able to opt-out of product or technical support communications.

If you have any questions about the security or privacy of information provided via our website please send us an email. We may elect to update or modify our privacy policy as our policies may change over time.